Privacy Notice Updated on: 24/02/2024
We (Us), (Our) protect your personal data. This Policy explains what we collect about visitors and users of Reserve Safegrove (the Website), why we use it, and your choices. Contact: [email protected].
Our promises
We aim to be open about collection and processing; use data only for the purposes described here; help you exercise privacy rights where the law allows; and apply reasonable technical and organisational measures to protect data, while recognising that no online service is completely secure.
Definitions and scope
(Personal Data) means information relating to an identified or identifiable person. (Processing) includes collecting, storing, using, sharing, and deleting data. The Website is not intended for individuals under 18 years of age. If data relating to a minor is identified, it may be removed in line with applicable requirements.
Data we gather
When you use the Website or Services, we may collect technical information (such as IP address, device and browser type, pages visited, timestamps, and crash logs) as well as details you choose to provide (for example, your name, email, and phone number when you request a connection to a third-party trading platform). Some technical data may not directly identify you.
You are not required to provide Personal Data, but without it we may be unable to connect you with partners or provide certain features.
Why we use it and the legal grounds
We process Personal Data to run the Website, reply to enquiries, connect you with third-party platforms at your request, meet legal requirements, protect our services, improve performance and analytics under our legitimate interests, and assert our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Usual legal basis | |
| 1 | Pass your details to a third-party platform you ask us to contact | Consent / pre-contract steps at your request |
| 2 | Support, security, fraud prevention, analytics, and business operations | Legitimate interests and/or a legal obligation |
Data sharing and cross-border transfers
We may share data with service providers who host, analyse, or support the Website under confidentiality obligations; with third-party trading platforms when you ask for an introduction; with professional advisers; with authorities where the law requires it; and with a successor in a merger or asset sale. Data may be processed outside your country; where required, we use suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookies and Related Technologies
We and our partners may use cookies and similar technologies for core site operation, preferences, analytics, and marketing where allowed. You can manage cookies in your browser settings; turning off some cookies may limit features. This service does not honour Do-Not-Track signals.
| Category | Use |
| Essential only | Security, session handling, and key site functions. |
| Performance / functionality | Store your preferences and review combined usage data to help improve the Website. |
Data retention
We retain Personal Data only for as long as necessary for the purposes set out above and to satisfy legal, accounting, or reporting duties, and then erase or anonymise it where feasible. Partner introductions may be subject to separate retention terms set out by those partners.
Security and external websites
We use reasonable security measures, but data sent over the internet can never be fully secure. The Website may contain links to third-party sites; their handling of data is covered by their own policies, not this Policy.
Your rights and choices
Subject to local law, you may ask to access, correct, delete, restrict, transfer, or object to certain processing, and you may withdraw consent where processing relies on consent. Please reach out to us at [email protected] to make a rights request.
Updates
We may revise this Policy by publishing an updated version on the Website. Where appropriate, significant changes may also be brought to your attention. If you keep using the Website after updates, that counts as notice of the changes where permitted by law.