Privacy Notice

Overview

We (We, Our) safeguard your personal information. This Policy explains what we collect when you use Reserve Safegrove (the Website), why we use it, how we share it, and the choices available to you. Contact: [email protected].

Information we gather

We may collect technical data such as IP address, device and browser type, pages visited, timestamps, and crash logs, plus information you provide yourself, such as your name, email address, and phone number when you ask to be connected with a third-party trading platform. Some technical data may not identify you directly.

You are not required to provide information, but without it we may be unable to connect you with partners or offer certain features. The Website is not intended for children under 18; if we discover that child data has been collected, we will remove it promptly where the law requires.

Why we use data and the legal grounds

We process information to run the Website, answer enquiries, connect you with third-party platforms at your request, comply with legal obligations, secure our services, improve performance and analytics in line with our legitimate interests, and protect our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as appropriate.

	Common use case	Usual legal ground
1	Pass your details to a third-party platform you ask us to contact	Consent / steps before a contract at your request
2	Customer support, protection, fraud control, reporting, and running the business	Legitimate interests and/or a legal duty

Data sharing and cross-border transfers

We may share data with service providers who host, analyse, or support the Website under confidentiality obligations; with third-party trading platforms when you request an introduction; with professional advisers; with authorities where the law requires it; and with a successor in a merger or asset sale. Data may be processed outside your country; where required, we use suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.

Cookie notice

We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where allowed. You can manage cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.

Category	Use
Essential only	Protecting security, maintaining sessions, and enabling core site functions.
Optional / analytics	Store preferences and track combined usage patterns to help us enhance the Website.

Data retention, protection, and external websites

We keep information only for as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We use reasonable safeguards, but internet transmission is never completely risk-free. Third-party sites we link to have their own policies.

Your rights and policy changes

Depending on local law, you may ask to access, correct, erase, limit, or port your data, or object to certain processing, and you may withdraw consent where consent is the basis for processing. Where relevant, users may also reach out to the applicable state or federal authority. We may confirm your identity before we reply. We may revise this Policy by publishing an updated version on the Website.